Shipping policy

Shipping Policy

At Extraordinaire Affairs LLC, all items are handcrafted to order with the utmost care and detail. Orders are processed and accepted based on the event date provided at checkout. We do not begin production until approximately 2 weeks prior to your event to ensure the freshest and most accurate customization.

Current Processing Time:
Our standard processing time is 2 weeks. Please allow an additional 2–5 business days for shipping. If your event is approaching sooner and you require expedited production, a rush fee will apply.

Shipping & Delivery Details:

• Orders are scheduled and shipped in alignment with your event date.

• While we strive to ship in a timely manner, we cannot guarantee delivery on or by a specific date or time.

• Priority or express shipping affects transit time only—not the time it takes to create your items.

• If actual shipping costs exceed the amount paid at checkout, additional shipping fees may be required, or your package will be sent via standard shipping.

• Extraordinaire Affairs LLC is not responsible for shipping delays, lost, stolen, or damaged packages once they leave our possession. These issues must be resolved directly with the shipping carrier.

Important Notes:

• Ensure someone is available to receive your package upon delivery.

• We do not ship to P.O. Boxes. Orders will be shipped to your billing address on file unless otherwise noted.

• We are not responsible for delays caused by holidays, weather, or carrier issues.

If you have any questions or concerns, please don’t hesitate to contact us at CustomerService@ExtraordinaireAffairs.net. We're here to help!